Severe weather – collection principles

In the event of severe weather, with snow, ice, floods or other conditions disrupting waste and recycling collection services, the following general principles will apply.

•    Somerset Waste Partnership will try to maintain services, if this can be done safely, in general from gritted roads or those assessed as safe by the collection vehicle driver. Among key factors that apply are: road conditions, access past parked cars, risks to public or crews.

•    If collections are missed, staff will return as soon as conditions improve. Crews will work late and on weekends to catch up.

•    Residents should put out recycling by 7am for up to four calendar days and refuse by 7am for up to seven calendar days*. If no collection is made by then, take back in and put out by 7am on the next usual collection day. Working days for catch-ups will usually be week days, but may include Saturdays and Sundays, if possible, when there has been a lot of disruption to services.

•    Extra waste will be accepted alongside containers. Put rubbish in black sacks, recycling in carrier bags and food in covered buckets or with rubbish.

•    Garden and bulky waste collections may be suspended to maintain main services. Clinical waste collections will restart as soon as possible.

•    Recycling sites take recycling (including garden waste) and rubbish (including food waste in black sacks, but only in the “cannot be recycled at this facility” skip). Please check if site is open before travelling.

•    Ensure neighbours, especially elderly or vulnerable, have correct information.

•    Check for guidance and updates on the Somerset Waste Partnership bad weather webpage or our Facebook page and Twitter feed.  Alternatively, listen to local radio or check with your local council.

*This is an update on our previously published policy.  Date of update, November 2013.