Terms and conditions for garden waste wheeled bins
By subscribing to the garden waste collection service, you accept the following terms and conditions:
• Renewal fees cover 1 April – 31 March of the year(s) indicated on the bin sticker. If you join or leave the service during the year(s), a full charge still applies. Purchase of a subscription includes acceptance of these terms and conditions.
• Renewal notices are sent out in advance. If you do not renew, collections will stop without further notice from 31 March of the year(s) indicated on your bin sticker.
• Your proof-of-payment sticker is sent after your renewal payment is cleared. For the bin to be collected, the sticker must remain attached to the outside of the lid as instructed.
• Garden waste bins or sacks must be put out before 7am on collection day and no earlier than the night before. Collection times can vary. Take bin back in as soon as possible after collection. Do not obstruct pavements or roads.
• Garden waste must be within the bin with lid closed for collection. Excess waste outside the bin is not taken unless it is the paper garden waste sacks sold by the council.
• Excessively heavy garden waste bins will not be emptied if collection staff consider there is any risk of injury to staff or damage to the bin or vehicle. Lightening the bin is the householder’s responsibility. Bins with frozen contents may not be emptied.
• If your wheeled bin is damaged or lost, there may be a charge for a replacement, which will have a 180-litre capacity.
• Bins remain Somerset Waste Partnership property. Tell the council if you: move within Somerset and take the bin; move and leave the bin behind; wish to end the service.
• We endeavour to make fortnightly garden waste collections. These may be suspended, such as in severe weather, without notice or compensation. A catch-up collection may not be possible. They are suspended for two weeks over Christmas and New Year. For revised waste collection days after bank holidays, check www.somersetwaste.gov.uk.
• Accepted for garden waste recycling: leaves, bark, grass cuttings, hedge pruning; flowers, weeds, plants; branches less than 10cm/4” diameter; straw/sawdust (if bedding, only from household vegetarian pets, such as rabbits, but not micro-pigs or pigeons).
• Not accepted for garden waste recycling: plastic, metal, glass; food or food waste; soil, turf, compost, stone or rubble; plant pots; bedding or waste from micro-pigs, pigeons, aviary birds; pet litter, dog or cat waste; dead animals; nappies; vacuum cleaner contents; other household waste; any treated wood; branches over 10cm/4” diameter.
• Also not accepted for garden waste recycling collections or at recycling sites: materials infected or suspected of being infected with Ash dieback (Charala fraxinea), or including Japanese Knotweed or Common Ragwort. Disposal advice: somersetwaste.gov.uk.
• The council reserves the right to vary these terms and conditions at any time without notice. For the latest version, service guidance and updates, contact the council’s customer services or see somersetwaste.gov.uk.
Somerset Waste Partnership manages waste and recycling services
for all local authorities in Somerset – somersetwaste.gov.uk
See www.somersetwaste.gov.uk for how to recycle more, waste less and save money in the garden, including: hints on home composting with certain foods and other materials; creative reuse; bargain compost bin deals; Revive soil conditioner made from garden waste; and becoming a Compost Champion to encourage others.