Coronavirus (COVID-19) – Advice and service updates

UPDATE: All recycling sites have reverted to their usual summer schedules and are taking all materials. Restrictions remain on vehicles, materials and visitors to ensure social distancing and safety.

NOTE: If any kerbside collection is missed, report this via your “My Account” here.


Service updates

We are working hard with our contractors and partners, but the coronavirus has had an impact on staffing for services. Thank you for your patience and understanding.

Service changes until further notice:

  • Suspended – kerbside collections of textiles, clothes, shoes, due to the impact of coronavirus on the international textiles trade.
  • Paused – roll-out of the Slim My Waste, Feed My Face campaign. A decision on completing the campaign will be taken later.

Keep everyone safe: see personal waste disposal advice, below


Personal waste disposal advice

The Government has provided guidance on how to dispose of personal waste, like tissues and disposable cleaning cloths, if you have Coronavirus symptoms.

The guidance is for anyone with symptoms, including those diagnosed with the infection who must remain at home until they are well. It also applies to people in households with someone showing symptoms (a new, continuous cough and/or high temperature) that may be caused by coronavirus.

Personal waste, should be stored securely in disposable rubbish bags. These should then be placed into another bag, tied securely and kept separate from other waste within your home. This should be put aside for at least 72 hours before being put in your usual rubbish outside your house, which will be collected as part of the usual fortnightly collections.

Other household waste can be disposed of as normal. Full guidance for people staying at home because of confirmed or possible infection can be found on the Government’s website here the Government’s website here.

Before putting waste containers out for collection and after taking them back in, please wash hands and disinfect container handles. Please maintain social distance from all waste staff.