Recycling collections – Due to Covid-19, kerbside teams are short staffed, severely impacting their ability to complete collections. We have made the difficult decision to concentrate staff on essential services only. This means that we cannot return for any missed recycling collections. We will prioritise your collection on your next scheduled day.

Coronavirus (COVID-19) – Advice and service updates

Keep everyone safe: see personal waste disposal advice, below

 

UPDATE: Coronavirus-related staff shortages mean that if recycling collections are missed, we cannot make return pick-ups. If you are missed, do not leave containers out or report it; take everything in and put it out again the following week. To help crews: rinse containers, squash all but glass and aerosols, flatten and tear up card, sort-segregate materials without using carrier bags, and put out by 7am. All food waste must go in the food waste bin.

PLUS: Bulky waste and garden waste collections suspended – details below.

 

Service updates

We are working hard with our contractors and partners, but the coronavirus will unfortunately have an impact on services as staffing levels are affected. Thank you for your patience and understanding.

Service changes until further notice:

  • Suspended – all garden waste collections. So customers do not lose out financially, SWP is extending all subscriptions to take account of the disruption, however long it lasts. So, if disruption continues until the end of April 2020, the new annual subscriptions will last until the end of April 2021.
  • Suspended – requests for bins, recycling boxes and food waste caddies. Teams will try to deliver those already ordered, but no new requests will be accepted.
  • Suspended – bulky waste collections. Booked customers will be contacted shortly about refunds.
  • Paused – the roll-out of the Slim My Waste, Feed My Face campaign so support staff are available for priority work. A decision on delivering the campaign to the remaining areas of Sedgemoor and West Somerset will be taken later.
  • Closed – all recycling sites.

 

Help crews get the job done:  sort-segregate materials without using carrier bags

 

Personal waste disposal advice

The Government has provided guidance on how to dispose of personal waste, like tissues and disposable cleaning cloths, if you have Coronavirus symptoms.

The guidance is for anyone with symptoms, including those diagnosed with the infection who must remain at home until they are well. It also applies to people in households with someone showing symptoms (a new, continuous cough and/or high temperature) that may be caused by coronavirus.

Personal waste, should be stored securely in disposable rubbish bags. These should then be placed into another bag, tied securely and kept separate from other waste within your home. This should be put aside for at least 72 hours before being put in your usual rubbish outside your house, which will be collected as part of the usual fortnightly collections.

Other household waste can be disposed of as normal. Full guidance for people staying at home because of confirmed or possible infection can be found on the Government’s website here the Government’s website here.