Refuse collections

IMPORTANT: Check here for the personal waste disposal guidance for anyone with coronavirus symptoms. 

The standard refuse collection service for most households (excluding communal properties) has been fortnightly in a 180-litre wheeled refuse bin. The roll-out of the new Recycle More service with extra weekly recycling means that all kerbside household refuse collections will soon be every three weeks.

If your property is unsuitable for a wheeled bin (due to steps or lack of off-road storage), up to four sacks of refuse will be taken each collection.

Kerbside rubbish has for many years been landfilled in Somerset at two sites – Dimmer near Castle Cary and Walpole near Bridgwater – but as part of major changes to all waste services, it is now all sent to generate electricity at a state-of-the-art £252 million energy-from-waste plant completed in Avonmouth.

As well as electricity for the national grid, the energy-from-waste plant will also power a co-located plastics reprocessing plant that could take some if not all of the plastics collected for recycling in Somerset.

When are my collection days?
You can check your collection days online

Check now

If your rubbish collection has been missed, you can report it online after 7pm on the due day and within five working days (not including the initial collection day itself).

Report online

  • Food waste
  • Anything collected for recycling
  • Garden waste
  • Hot fuel (ash, charcoal, solid fuels from fires or barbeques) – allow to cool and bag before binning
  • Rubble, earth and stones
  • Batteries, household or vehicle
  • Gas cannisters – return to shop or take empty to recycle site (charges)
  • Aerosols (if empty add to recycling, do not pierce or crush)
  • Hypodermics
  • Bulky household items
  • Engine oil, paint or other chemicals
  • Business or commercial waste

Before putting anything in your bin check it cannot be recycled.

  • Plastic packaging (except bottles) and film
  • Vacuum cleaner contents
  • Cat, dog or other pet litter
  • Nappies (please consider using washable cloth nappies instead of disposables, which reduce waste and are also cheaper in the long run).
  • Cold ash (allow to cool before depositing in your bin and best to put in bags to prevent dust)
  • Contents of portable barbeques  (allow to cool before depositing in your bin and best to put in bags; rinse and recycle the aluminium tray with other foil)
  • Broken glass (ensure it is carefully wrapped)

Contact your local council customer services to report missed refuse collections.

Unless you have an assisted collection, wheeled bins or sacks should be at the edge of your property by 7am on collection day (as collection times can vary) and no earlier than the night before.  Please take care not to obstruct pavements or roads and take bins back in as soon as possible after collections.

Bin lids should be closed and only refuse in the bin will be collected.  Extra refuse on top or alongside will not usually be taken.

If you occasionally have extra household waste for disposal, this can be saved until your next collection or taken to a Recycling Centre or Community Recycling Site.

If you need to order a new bin you can do it online

Request online