Refuse collections

IMPORTANT: Check here for the personal waste disposal guidance for anyone with coronavirus symptoms, including those diagnosed with the infection, and those in households with someone showing symptoms that may be caused by coronavirus.

The standard refuse collection service for most households, (excluding communal properties) is fortnightly and is collected in a 180 litre wheeled refuse bin.

If your property is unsuitable for a wheeled bin (due to steps or lack of off-road storage), up to 4 sacks of refuse will be taken each collection.

When are my collection days?
You can check your collection days online

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Missed collections

If your collection has been missed you can report it to us online.

Report online

Not wanted in refuse

Food waste
Anything collected for recycling
Garden waste
Hot fuel (ash, charcoal, solid fuels from fires or barbeques) – allow to cool and bag before binning
Rubble, earth and stones
Batteries, household or vehicle
Aerosols (if empty add to recycling, do not pierce or crush)
Hypodermics
Bulky household items
Engine oil, paint or other chemicals
Business or commercial waste

Taken in refuse collections

Before putting anything in your bin check it cannot be recycled.

Plastic packaging (except bottles) and film
Vacuum cleaner contents
Cat, dog or other pet litter
Nappies (please consider using washable cloth nappies instead of disposables, which reduce waste and are also cheaper in the long run).
Cold ash (allow to cool before depositing in your bin and best to put in bags to prevent dust)
Contents of portable barbeques (allow to cool before depositing in your bin and best to put in bags; rinse and recycle the aluminium tray with other foil)
Broken glass (ensure it is carefully wrapped)

Refuse service guidance

Contact your local council customer services to report missed refuse collections.

Unless you have an assisted collection, wheeled bins or sacks should be at the edge of your property by 7am on collection day (as collection times can vary) and no earlier than the night before. Please take care not to obstruct pavements or roads and take bins back in as soon as possible after collections.

Bin lids should be closed and only refuse in the bin will be collected. Extra refuse on top or alongside will not usually be taken.

If you occasionally have extra household waste for disposal, this can be saved until your next collection or taken to a Recycling Centre or Community Recycling Site.

Request a new bin

If you need to order a new bin you can do it online

Request online