Service update

Service update

Saturday 23 October – After a period of disruption caused by the national LGV driver shortage and other factors, collection services have stabilised.

Any missed collections –  of recycling, rubbish or garden waste – should be returned for within two working days.

Pressure on services remains high and recruitment continues.  For information about job opportunities please visit – check jobs here

We thank you for your patience.

It is important to Rreport any missed collections after 7pm on the due day via My Waste Services  (tip: postcode with gap AB1 2CD). We expect to return for any reported missed collections within two working days.

If your collection is delayed and you have waste that has got to go, options include: if time and transport or assistance, recycling can go to any recycle site. More, including food waste options: Delayed recycling.

Check collection days via My Collection Day at

Order recycle containers free via My Waste Services at

Suspended garden waste collections due to restart from Monday 13 September. Eight-week extension to all subscriptions. More at