Recycling centres – terms and conditions

Somerset recycling centres and community recycling sites are managed by Viridor on behalf of the Somerset Waste Partnership.

Recycling sites have heavy machinery operating and a constant flow of traffic so it is important to take care to ensure your safety and that of other users and staff.

Site safety rules

Please adhere to the following site safety rules when using our centres:

  • AT ALL TIMES: Switch off your engine and apply your parking brake before unloading.
  • Ask site staff for advice and assistance if needed.
  • Please assess the traffic situation when entering site, then drive carefully and follow the directed traffic routes.
  • Observe the speed limits at all times and give consideration to pedestrians and other vehicles using the site.
  • If bringing children onto the site, please keep them with you at all times as you are responsible for their safety.
  • Animals must remain in your vehicle at all times.
  • Keep your personal belongings and car secure when you are away from your vehicle.
  • Respect and adhere to all of the site Information Signs and Safety Notices.
  • Wear footwear that encloses and protects your feet. Open toed footwear is not suitable.
  • Consider wearing gloves to protect your hands.
  • Please do not attempt to remove any items from the site.
  • Whilst using access steps, ensure you do not obstruct your vision, and use the handrails when possible.
  • Refrain from climbing onto or into the skips, seek assistance from staff if you need to retrieve an item.
  • Consider the weight and size of your load to ensure you are able to deposit it safely. Site staff can help with bulky items but may not be able to help if waste is unreasonably heavy.
  • Please note site staff will not assist with the unloading of asbestos.  For advice on disposing of asbestos visit our asbestos disposal page.
  • Please comply with any request or instruction given by the Viridor or SWP site staff.
  • Do not take explosives, ammunition or fireworks to a recycling centre for disposal – see hazardous waste for guidance.
  • Please note that you cannot take petrol and diesel to the recycling centres. Petrol and diesel should be taken to a garage for reuse or disposal.
  • It may be necessary to close the site at short notice due to severe weather, or for skip movements or site maintenance.  This is at the discretion of the site manager.
  • Use of recycling sites is subject to the provisions of the vehicle and trailer permit system. You can find more information about permits and how to apply on our permit page.
  • Please do not unload outside of the centres and bring your waste in on foot or by using wheelbarrows or hand pushed trailers, unless there is pedestrian access, in which case hand carried materials are permitted.
  • Please treat the site staff with respect.  They are there to help you.
  • Only Household Waste can be taken to sites, except to the 10 sites with chargeable business waste areas.  You may be asked to complete a Household Waste Declaration Form to confirm you only have household waste.
  • When materials are deposited at recycling sites, they become the property of the site contractor, Viridor. Separated items are passed on for reuse or recycling and, where this is not possible, sent to costly, wasteful landfill.
  • If you bring materials in a commercial van or trailer, you may be asked about the source of the waste and to sign a household waste declaration form. Business users must comply with Somerset Waste Partnership’s vehicle and trailer permit scheme that aims to cut congestion. Business users do not need and cannot apply for permits.
  • Sort recycling and refuse before visiting a site.  Staff may open black bags or other containers to ensure all the recycling has been separated.
  • If you have a neighbour or relative who cannot carry their own items, you can take materials on their behalf but it must be as an unpaid service.
  • When recycling or disposing of electrical and electronic items, including mobile phones, laptops and PCs, remove any sim cards, and ensure all sensitive information is fully deleted.
  • Closed Circuit Television and Automatic Number Plate Recognition systems operate on all sites for safety and security.


Closed circuit television cameras (CCTV) and Automatic Number Plate Recognition system (ANPR) operate at all recycling sites within Somerset.

These are used to:

  • As a deterrent against acts of aggression or poor behaviour by site users or staff. We can use the data to confirm the identity of a vehicle in event of an incident reported to police or Environment Agency (for example)
  • To monitor the hours of operation as required by permit conditions
  • Personal safety on site
  • To deter break-ins
  • To monitor traffic congestion
  • To help determine waste levels entering the site
  • To provide site usage data
  • To deter illegal deposit of commercial waste
  • To monitor observance of the vehicle and trailer permit system.
How does this affect me?

The data recorded by the CCTV and ANPR systems will be held in accordance with the General Data Protection Regulations Act, May 2018 .

The CCTV system records 24 hours a day.  Data will be held securely and will be accessed only by key Viridor and Somerset Waste Partnership management staff.  Vehicle registration plate data will be stored and periodically deleted, with only those records related to potentially illegal commercial waste deposits or site misuse issues being kept as evidence.

The data will be used to identify potential illegal commercial waste users of the site and take action against them. This in turn will reduce commercial waste entering the sites and so lower the burden on council tax payers in meeting the costs of subsequent haulage and disposal for this waste.

Please note that, as a precautionary measure, if you are bringing materials in a commercial van or trailer you may be asked about the source of the waste and to sign a household waste declaration form.

Somerset Waste Partnership operates a web based queue (web cams) camera on four of its recycling centres, the static images are available to view from the partnerships website. The camera images are intended to allow members of the public to check the congestion and likely queuing times at the recycling centre before departing on their journey to the sites. Images are refreshed every 30 seconds and are a snap shot of the site at the time of the picture capture. No images are stored on the partnerships web site and they cannot be recalled for public use. These images are provided in line with the RIPA Regulations.